A new feature on eBay is currently being trialled where some buyers are being asked to leave feedback about the delivery service they received.
Online auction giant eBay has been trialling a new addition to its feedback page, which requires buyers to evaluate the delivery of their order.
The brand new feature, which will reportedly be rolled out to all buyers, allows customers to state whether the order arrived on time or not. A specific est ...read more
After a slump at the start of the year, latest figures from IMRG have shown that online retail sales in the UK have spiked, leading to an 18% increase from June 2014 to June 2015, with mobile sales also on the rise.
Online retail sales in the UK rose by 18% year-on-year in June 2015, according to the latest data from the IMRG Capgemini e-Retail Sales Index.
Earlier in the year, UK online retailers experienced an unexpected fall, which many attributed to the economic and political uncertainty stirred up by the G ...read more
A study has found that nearly four times as many people as last year plan to take part in this year's Black Friday online sales in November.
New research commissioned by Yodel has suggested that four times as many people will shop online in this year’s ‘Black Friday’ compared to last year.
The survey, which was conducted by eDigital Research, spoke to 6,371 people and found that 30% of them were planning on shopping online on 27th Novembe ...read more
Switzerland and New Zealand have announced that they are conducting trials for drone deilvery, although it is not expected to be ready for commercial use for another five years.
The testing of delivery drones has begun outside of the United States, with Switzerland’s postal service confirming last week that it had commenced the testing of unmanned drones making parcel deliveries.
The drones from Swiss Post would be able to carry parcels weighing a maximum of 2.2 pounds and w ...read more
Amazon have launched their one-hour delivery service, Prime Now, in parts of east and central London, which allows customers to order from thousands of items and receive them in under 60 minutes.
Amazon have launched their one-hour delivery service in London, which offers super-speedy delivery on certain items to customers living in eastern and central areas of the capital.
The new service in London, called Prime Now, will mark the first time the scheme has been trialled outside of the United ...read more
A new report has shown that 34% of purchases worldwide and almost half in the UK are now conducted on a mobile phone or tablet device, which shows the growing importance of m-commerce to retailers.
The number of people using their mobile phones and tablet devices to make purchases online is continuing to grow.
Research by Criteo has shown that customers in the UK and Asia are the global leaders when it comes to m-commerce, as well as showing that purchases made on mobile phones now account for ...read more
Research from the Competition and Markets Authority (CMA) has shown that more than half of adults turn to online reviews for advice before purchasing a product, which shows the importance of delivering consistently good service to customers.
The importance of online reviews has been highlighted in a recently released report by the Competition and Markets Authority (CMA).
According to the report, “customers that use online reviews appear to trust them and they appear to be an important source of information for consumers’ buying decisions ...read more
In a committee meeting, the Deputy Administrator of the Federal Aviation Administration (FAA) in the US has stated that the rules permitting drones to be flown for commercial purposes could be in place within a year.
The Federal Aviation Administration (FAA) in the United States is expected to move towards the formalised regulation of commercial drones within the next 12 months.
According to remarks made by Deputy Administrator Michael Whitaker in a House Oversight Committee, “the rule will be in place within a y ...read more