A new report has revealed that Royal Mail has met targets related to the delivery of first and second class post in the last financial year.

New figures have revealed that Royal Mail met several post and parcel delivery targets in the last financial year.

The company's annual customer quality of service report revealed that 93 per cent of First Class mail arrived at its destination the day after posting in 2008-09, while 98.5 per cent Second Class packages took three working days to reach recipients.

In addition, international mail targets and standards on the delivery of parcels were also met.

Mark Higson, managing director of Royal Mail, said the company was making "significant progress".

He added: "We are determined to keep delivering the best possible service as we continue transforming Royal Mail to ensure it competes successfully in an open competitive market."

Royal Mail Group recently published its financial results for 2008-09, which revealed operating profit was up to £321 million.

Article Added: 29/05/2009 15:10:26