Members of the public tell the BBC of the impact localised strikes have had.

The national postal strike has not begun yet but the series of localised walkouts which have taken place over recent months have had a serious impact on members of the public.

Speaking to the BBC, Susan Reeves, who has run her internet retail business from the Orkney Islands for three years, said that she has become completely dependent on the Royal Mail, as she lives in a very remote area.

She claimed that further industrial action will mean customers receive their packages late, which could see them lose confidence in her company, although she could seek alternative parcel delivery services from firms such as Parcel2Go.

Meanwhile, Mercia McMahon, from Tottenham, told the news provider she has been in dispute with the Driver and Vehicle Licensing Agency after her driving licence was revoked.

She lost the right to drive after her documents became caught up in the backlog.

"There are lots of people who have been badly inconvenienced in this way," she stated.

Meanwhile, several members of the public hit out at the Royal Mail recently, with readers telling the Telegraph that postal workers have been dropping "Sorry, you were out" cards through the letterbox when they were, in fact, at home.

Written by Lucy Pritchard


Article Added: 14/10/2009 16:40:21