eBay bosses seek help from Parcel2Go.com
eBay bosses have
been consulting Parcel2Go.com
to ensure that eBay sellers can continue trading through the postal dispute.
Mark Lewis, managing director for eBay in the UK, said: “Some 120,000 businesses
are currently registered and making a living on eBay.co.uk.
“While they work with a variety of postal suppliers, many rely on Royal Mail for
their deliveries and are understandably concerned that further postal strikes will
continue to cause huge disruption at a time when they can least afford it.
“Our businesses tell us that Christmas typically accounts for a fifth of their annual
sales and despite the tough economic conditions, they’re successfully growing their
businesses and investing for future growth. In fact, our sellers have already seen
buyers hunting for pre-Christmas bargains with tinsel sales up 65% and Christmas
tree sales up 112%.”
Parcel2Go.com business development director Richard Adams-Mercer said his firm was
delighted to be assisting the auction website.
“eBay wants to ensure that its sellers can provide the levels of service that are
critical in the run-up to Christmas so we’ve stepped in to help.
“eBay is advising users of alternative shipping options including Parcel2Go.com
and recommending that buyers choose sellers who can post using carriers that are
not affected by the industrial action,” he added.
eBay sellers are advised to mitigate the impact of postal strikes by offering the
new delivery options and stating this in listing descriptions for the duration of
the industrial action.
Following the strike vote by Royal Mail workers, eBay.co.uk has also decided to
remove the option for buyers to rate sellers on the time they take to send an item.
The temporary move will be implemented for the duration of the strike period and
for a period after.
This action was agreed as a way of supporting eBay sellers as their status and discounts
on eBay.co.uk are wholly dependent upon their Detailed Seller Ratings (DSRs) – of
which Dispatch Time is one such criterion.
Send a parcel
with Parcel2Go.com
